{"id":57,"date":"2019-03-17T15:40:42","date_gmt":"2019-03-17T15:40:42","guid":{"rendered":"https:\/\/goya.everthemes.com\/demo-fashion\/?page_id=57"},"modified":"2023-04-12T18:41:26","modified_gmt":"2023-04-12T18:41:26","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.cmspurisol.ci\/en\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<section class=\"wpb-content-wrapper\"><div  class=\"sec_row container-fluid\"><div data-vc-parallax=\"1.5\" class=\"vc_row wpb_row vc_row-fluid no-padding vc_custom_1681304920732 vc_row-has-fill vc_general vc_parallax vc_parallax-content-moving\"><div class=\"wpb_column vc_column_container vc_col-sm-12 et-light-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid max_width\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-4 vc_col-md-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element   vc_custom_1681319315418\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h1>FAQs<\/h1>\n<h2 class=\"qrShPb kno-ecr-pt PZPZlf q8U8x hNKfZe\" data-local-attribute=\"d3bn\" data-attrid=\"title\" data-ved=\"2ahUKEwj76obi6KT-AhVwRKQEHdHCCYIQ3B0oAXoECF0QEQ\">Frequently Asked Questions<\/h2>\n<p>&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116490670\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Shop<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-o-shape-group vc_tta-controls-align-left\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1522322738673-aea3abb5-b800fe1b-0bf9\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1522322738673-aea3abb5-b800fe1b-0bf9\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">What delivery methods are available?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>If you are in Ivory Coast, we have the following methods:<\/p>\n<p>Si vous \u00eates \u00e0 <strong>Abidjan<\/strong> and suburbs (<strong>Grand-Bassam<\/strong>, <strong>Bonoua<\/strong>, <strong>Azagui\u00e9<\/strong>, <strong>Dabou<\/strong>, <strong>Jacqueville<\/strong>, <strong>Al\u00e9p\u00e9<\/strong>), we deliver you to your delivery address for the delivery fee to your charge.<\/p>\n<p class=\"translation-block\">If you are outside of Abidjan and the aforementioned suburbs, that is to say the <strong>interior of the country<\/strong>, we can deliver you to your appointed principal based in Abidjan and suburbs, in charge of sending the products to you by Express courier or to a carrier at the station of Adjam\u00e9, and present in your city, which will be responsible for delivering the products to you in your city. For these two methods, the shipping costs are also at your expense.<\/p>\n<p class=\"translation-block\">If you are in <strong>Anyama<\/strong> or <strong>if you want to collect your products yourself<\/strong>, you can pick them up at our store in Anyama, near the Hospital. It\u2019s free.<\/p>\n<p>&nbsp;<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1522322738697-88e8c59b-62ccfe1b-0bf9\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1522322738697-88e8c59b-62ccfe1b-0bf9\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">What are your general terms of sale (GTS) ?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Please read our terms and conditions by clicking <a href=\"https:\/\/www.cmspurisol.ci\/en\/cgv\/\" target=\"_blank\" rel=\"noopener\"><strong>here<\/strong><\/a>.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1522322884722-77aa01b6-d3ecfe1b-0bf9\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1522322884722-77aa01b6-d3ecfe1b-0bf9\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Do you ship internationally?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\">We deliver internationally via express carriers such as <strong>DHL<\/strong>, <strong>UPS<\/strong>, <strong>FEDEX<\/strong>. The choice of carrier is up to us for technical reasons, unless you prefer one, even if it means incurring additional shipping costs.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container\"><div class=\"vc_row wpb_row vc_row-fluid vc_custom_1579116498597\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Payments<\/h3>\n\n\t\t<\/div>\n\t<\/div>\n<div class=\"vc_empty_space\"   style=\"height: 32px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_tta-container\" data-vc-action=\"collapse\"><div class=\"vc_general vc_tta vc_tta-accordion vc_tta-o-shape-group vc_tta-controls-align-left\"><div class=\"vc_tta-panels-container\"><div class=\"vc_tta-panels\"><div class=\"vc_tta-panel vc_active\" id=\"1555532166627-d18a27a7-6515\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1555532166627-d18a27a7-6515\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">What payment methods do you accept?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>We currently accept the following payment methods:<\/p>\n<ul>\n<li class=\"translation-block\"><strong>Mobile money<\/strong> (ORANGE MONEY, MTN MONEY, WAVE\u2026)<\/li>\n<li><strong>Bank transfer<\/strong><\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1555532166698-b9e07fe9-85b4\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1555532166698-b9e07fe9-85b4\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Do you accept international credit cards?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p class=\"translation-block\"><strong>No, not yet. <\/strong> But we\u2019re thinking about it.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><div class=\"vc_tta-panel\" id=\"1555532166782-e41f6de6-d637\" data-vc-content=\".vc_tta-panel-body\"><div class=\"vc_tta-panel-heading\"><h4 class=\"vc_tta-panel-title vc_tta-controls-icon-position-left\"><a href=\"#1555532166782-e41f6de6-d637\" data-vc-accordion data-vc-container=\".vc_tta-container\"><span class=\"vc_tta-title-text\">Do you charge sales tax on products, such as VAT?<\/span><i class=\"vc_tta-controls-icon vc_tta-controls-icon-plus\"><\/i><\/a><\/h4><\/div><div class=\"vc_tta-panel-body\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Apart from delivery costs, we do not charge any tax on the prices of products, which, moreover, are displayed without tax (excl.) on the shop.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div  class=\"sec_row container-fluid\"><div class=\"vc_row wpb_row vc_row-fluid no-padding vc_custom_1588132282993 vc_row-has-fill\"><div class=\"wpb_column vc_column_container vc_col-sm-12 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"vc_row wpb_row vc_inner vc_row-fluid max_width vc_row-o-content-middle vc_row-flex\"><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-offset-1 vc_col-lg-6 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element   postline-large accent-color fancy-title\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h6>Contacts<\/h6>\n\n\t\t<\/div>\n\t<\/div>\n\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2>Do you have other questions?<\/h2>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12 vc_col-lg-3 et-dark-column\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\t\t<div id=\"et-button-69d79d43d0951\" class=\"et_btn_align_center animation bottom-to-top\">\n\t\t\t<a href=\"https:\/\/www.cmspurisol.ci\/en\/contacts\/\" class=\"et_btn button et_btn_md solid color-custom  arrow-enabled\"  role=\"button\" title=\"Contact us\" ><span>Contact us<\/span><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\"\r\n\t width=\"30px\" height=\"18px\" viewbox=\"0 0 30 18\" enable-background=\"new 0 0 30 18\" xml:space=\"preserve\">\r\n<path class=\"handle\" d=\"M20.305,16.212c-0.407,0.409-0.407,1.071,0,1.479s1.068,0.408,1.476,0l7.914-7.952c0.408-0.409,0.408-1.071,0-1.481\tl-7.914-7.952c-0.407-0.409-1.068-0.409-1.476,0s-0.407,1.071,0,1.48l7.185,7.221L20.305,16.212z\"\/>\r\n<path class=\"bar\" fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M1,8h28.001c0.551,0,1,0.448,1,1c0,0.553-0.449,1-1,1H1c-0.553,0-1-0.447-1-1\tC0,8.448,0.447,8,1,8z\"\/>\r\n<\/svg>\r\n<\/a>\n\t\t<\/div>\n\t\t\n\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"FAQ Foire aux questions &nbsp; Boutique Quelles m\u00e9thodes de livraison sont disponibles ? Si vous \u00eates en C\u00f4te d'Ivoire, nous avons les m\u00e9thodes suivantes : Si vous \u00eates \u00e0 Abidjan et banlieues (Grand-Bassam, Bonoua, Azagui\u00e9, Dabou, Jacqueville, Al\u00e9p\u00e9), nous vous livrons \u00e0 votre adresse de livraison moyennant les frais de&hellip;","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-57","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.cmspurisol.ci\/en\/wp-json\/wp\/v2\/pages\/57","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cmspurisol.ci\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.cmspurisol.ci\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.cmspurisol.ci\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cmspurisol.ci\/en\/wp-json\/wp\/v2\/comments?post=57"}],"version-history":[{"count":10,"href":"https:\/\/www.cmspurisol.ci\/en\/wp-json\/wp\/v2\/pages\/57\/revisions"}],"predecessor-version":[{"id":4406,"href":"https:\/\/www.cmspurisol.ci\/en\/wp-json\/wp\/v2\/pages\/57\/revisions\/4406"}],"wp:attachment":[{"href":"https:\/\/www.cmspurisol.ci\/en\/wp-json\/wp\/v2\/media?parent=57"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}