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FAQs
Frequently Asked Questions
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If you are in Ivory Coast, we have the following methods:
Si vous êtes à Abidjan and suburbs (Grand-Bassam, Bonoua, Azaguié, Dabou, Jacqueville, Alépé), we deliver you to your delivery address for the delivery fee to your charge.
If you are outside of Abidjan and the aforementioned suburbs, that is to say the interior of the country, we can deliver you to your appointed principal based in Abidjan and suburbs, in charge of sending the products to you by Express courier or to a carrier at the station of Adjamé, and present in your city, which will be responsible for delivering the products to you in your city. For these two methods, the shipping costs are also at your expense.
If you are in Anyama or if you want to collect your products yourself, you can pick them up at our store in Anyama, near the Hospital. It’s free.
Please read our terms and conditions by clicking here.
We deliver internationally via express carriers such as DHL, UPS, FEDEX. The choice of carrier is up to us for technical reasons, unless you prefer one, even if it means incurring additional shipping costs.
Payments
We currently accept the following payment methods:
- Mobile money (ORANGE MONEY, MTN MONEY, WAVE…)
- Bank transfer
No, not yet. But we’re thinking about it.
Apart from delivery costs, we do not charge any tax on the prices of products, which, moreover, are displayed without tax (excl.) on the shop.